GridGenius replaces the spreadsheets, manual monitoring, and reactive workflows that drain your operations team. Here is everything it does.
GridGenius uses machine learning models trained on your historical load data, weather forecasts, calendar events, economic indicators, and grid topology to predict energy demand at 15-minute intervals. Forecasts are updated continuously as new data arrives, giving your dispatchers and planners a living picture of future demand.
Whether you need short-term forecasts for real-time dispatch or long-term projections for capacity planning and rate cases, GridGenius delivers the accuracy your utility needs to optimize generation, procurement, and distribution.
Integrates real-time weather data and forecasts from multiple providers. Accounts for temperature, humidity, wind, cloud cover, and extreme weather events.
From 15-minute intervals for real-time operations to 10-year projections for capacity planning. Each horizon uses the optimal model architecture.
Forecast solar and wind generation alongside load. Net load forecasting helps you manage the variability of renewable energy sources on your grid.
Real-time dashboards compare forecasts to actuals. MAPE, RMSE, and bias metrics help you understand and communicate forecast quality to regulators.
GridGenius continuously monitors voltage, current, temperature, and power quality across your entire distribution network. AI analyzes data from SCADA systems, smart meters, and IoT sensors to detect anomalies that indicate equipment degradation, overloading, or impending failure.
Instead of waiting for equipment to fail, your maintenance teams get early warnings days or weeks in advance. Predictive maintenance scheduling reduces unplanned outages and extends the life of expensive grid assets like transformers, switches, and capacitor banks.
Every transformer, feeder, and substation gets a dynamic health score based on operating conditions, age, loading history, and maintenance records.
AI identifies unusual patterns in voltage, harmonics, and load that indicate problems before they cause outages. Reduces false alarms by 80% compared to threshold-based monitoring.
Schedule maintenance based on actual equipment condition, not arbitrary time intervals. Prioritize the assets most likely to fail and allocate crew resources efficiently.
Visualize grid health on interactive maps. See equipment status, outage history, and vegetation risk overlaid on your service territory geography.
GridGenius detects outages within seconds using smart meter last-gasp signals, SCADA alarms, and customer reports — correlated by AI to pinpoint the exact fault location. The system automatically estimates the number of affected customers, identifies the likely cause, and recommends the optimal restoration strategy.
Crews receive automated dispatch notifications with turn-by-turn directions, equipment requirements, and safety alerts. Customers receive real-time updates via their preferred channel — SMS, email, or voice call — with estimated restoration times that improve as crews report from the field.
Correlate smart meter signals, SCADA events, and AMI data to detect outages before customers even notice. Average detection time under 30 seconds.
AI pinpoints the fault to the nearest protective device. Reduces truck rolls to wrong locations and gets crews to the right spot on the first dispatch.
Assign outages to the nearest available crew based on skill set, equipment, and travel time. Push notifications with all details needed for safe, fast restoration.
Proactive outage alerts via SMS, email, and voice. Real-time ETR updates. Post-restoration confirmation messages. Reduce call center volume by 60%.
GridGenius manages the full lifecycle of demand response programs: customer enrollment, event scheduling, automated dispatch, load curtailment verification, and settlement calculations. AI determines the optimal timing and magnitude of DR events based on load forecasts, grid conditions, and market prices.
Support for residential, commercial, and industrial DR programs. Whether you run direct load control, behavioral DR, or bring-your-own-device programs, GridGenius handles the complexity so your program administrators can focus on results.
AI recommends when to call DR events based on load forecasts, grid constraints, and wholesale market prices. Maximize value while minimizing customer fatigue.
Self-service enrollment portal for customers. Automated eligibility verification, device registration, and onboarding communications for all DR program types.
Automated baseline calculations and load curtailment verification using meter data. Generate settlement reports that meet regulatory requirements.
Run direct load control, interruptible tariffs, behavioral DR, and BYOD programs simultaneously. Coordinate across programs to avoid over-curtailment.
GridGenius processes interval meter data at scale — millions of readings per day — and transforms it into insights your utility can act on. AI identifies revenue protection opportunities, detects non-technical losses, segments customers by usage patterns, and flags meters that need attention.
Built-in analytics dashboards let you explore consumption trends, compare customer segments, analyze rate impacts, and generate reports for regulatory filings — all without SQL queries or data science expertise.
AI identifies consumption anomalies that indicate meter tampering, energy diversion, or bypass. Prioritizes investigations by estimated revenue impact.
Automatically cluster customers by load profile, peak usage patterns, and response to pricing signals. Target programs and communications to the right segments.
Model the revenue impact of rate structure changes using actual meter data. Simulate TOU, demand charges, and tiered rates before filing with regulators.
Automated validation, estimation, and editing (VEE) of meter data. Flag missing reads, identify malfunctioning meters, and maintain data quality at scale.
GridGenius automates the customer communications that consume your call center and customer service teams. Outage notifications, billing alerts, high-usage warnings, program enrollment confirmations, and planned maintenance notices — all sent automatically through the customer's preferred channel.
AI personalizes messages based on the customer's account, location, usage patterns, and communication history. Customers get relevant, timely information instead of generic mass messages, reducing call center volume and improving satisfaction scores.
Reach customers via email, SMS, voice call, or push notification. Customers choose their preferred channel and GridGenius respects those preferences automatically.
Proactive outage alerts with cause, affected area, crew status, and estimated restoration time. Automatic updates as the situation evolves. Restoration confirmation.
Automated high-usage warnings before bill shock. Monthly usage comparison reports. Tips tailored to the customer's consumption patterns and rate structure.
Targeted communications for DR programs, energy efficiency rebates, and rate plan options. AI identifies eligible customers and delivers personalized enrollment invitations.
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